How to Address EHR Software Resistance
Are you concerned about introducing EHR software to your staff?
If you find yourself in this spot, if you’re concerned about resistance from some or all of your workforce, there are things you can do to clear the air.
There’s no denying the fact that some people are set in their ways. They’re okay with the paper-based system they’ve been using, and see no reason to make a change.
Here are three of the best ways to address resistance:
- Talk Up the Benefits
Let’s put it this way: if your staff doesn’t understand the benefits of using this technology, you can’t expect them to get excited about the idea.
From day one, it’s your job to discuss the benefits. Talk about the efficiency. Talk about how it will save them time. And of course, share your thoughts on how it will improve patient care.
- Listen to Complaints
If you’re dead-set on implementing EHR software, the last thing you want is someone getting in your way.
Rather than take this as a challenge, listen to any and all complaints that are thrown your way. From there, you can address common concerns in order to put them to rest.
- Provide Top Notch Training
Many people worry about the learning curve associated with new technology. This is only natural, so it’s something you want to address right away.
Make it your top priority to provide high quality training, as this will ensure that everyone is on the same page from day one.
When you do these three things, you’ll find it much easier to address EHR resistance in a timely, efficient, and effective manner.