Is 2017 the Year You Change EHR Providers?
A few weeks ago, we discussed the primary reasons to implement EHR software in 2017.
In that post, we provided a variety of information on using EHR software for the first time.
While this suits many practices – those who are new to this technology – what about those who have been using it for quite some time?
Just because you have an EHR system in place doesn’t mean you’re happy with the service and results. Instead, if you find that a change could do you good, it’s time to consider your many options.
Here are some of the top reasons for changing EHR providers in the new year:
- Lack of Features
Let’s face it: if you aren’t getting what you want in terms of features, you aren’t taking full advantage of the power of EHR software.
Which features do you use the most? Which features does your current system lack? Once you answer these questions, you can make a final change for the better.
- Security Concerns
When it comes to EHR software, there’s nothing more important than security. This is a must. If you have any reason to believe that your current system is failing you, it’s time for an immediate change.
At ZenCharts, for example, we are serious about security. Check out this passage from our website:
“We understand how important all data is as it relates to program goals, effectiveness, and insurance reimbursement. For that reason, our development team continues to stay on top of the latest security trends to ensure the privacy of your data, along with those that you serve.”
- No Customer Support
Even if you’re an EHR pro, it goes without saying that you’ll have questions every now and again.
Does your company provide top notch customer support? Or do they leave you hanging when you have a question or concern?
If you aren’t being treated like a valuable customer, it’s probably time to consider your other options.
What do you think about these reasons for switching EHR providers in 2017? Is your practice ready for a change?