The Best Human Service Agencies have Phenomenal Clinical Teams
The best human service agencies i.e. treatment centers, mental health clinics, eating disorder agencies, and other behavioral health companies have phenomenal clinical teams. In fact, successful outcomes correlate with the positive relationship between therapist and client. Successful clinicians correspond with training, communication skills, supervision, and job satisfaction. It is human nature that when people feel valued their satisfaction levels rise.
Clinical Teams are Communicators
In my experience, I have noticed one constant, successful clinical teams are communicators. They are prepared for the clinical day, they meet together prior to clinical hours to communicate, they complete their tedious paperwork while they are still fresh and thinking clearly and they address significant collateral communication to avoid unnecessary tension with their caseload.
Thus, building a team that is committed, stable and satisfied with their work and position is necessary for a successful human service program. In order to build a great clinical team, it is essential that you train and stabilize your team. If job satisfaction is associated with less chaos, more cohesion, and more communication, then it behooves the agency to focus on their clinical teams.
70% of Clinicians Experience Technology-Related Stress
It is reported that 70% of clinicians experience technology-related stress. If the recipe for success is a committed, stable and satisfied clinician and technology is a source of added stress then doesn’t it make sense to explore options that address clinical stress down to promote satisfaction? Software products and technology that is simple to use, intuitive, and offers clinical decision support? ZenCharts is proud to be the leader in the space. Last month I wrote a piece on Clinical Documentation that distinguishes ZenCharts from the “electronic filing cabinet” software available. Clinical Decision Support tools are essential for patient safety, best practice(s), better outcome(s), and assist the agency to adequately document for reimbursement. This is a win-win for your agency, an easy to use software to allow your clinicians to do what they do best, “engage patients,” minimize their stress level and ensure the agency has solid documentation for an extended stay(s) and timely, adequate reimbursement for the excellent service you provide.
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